Returns & Refund Policy
Effective Date: [22.02.2025]
Owner: Santosh Avate
Website: OGTBaba

At OGTBaba, we value your satisfaction and strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you with returns and refunds under the following terms.

1. Return Eligibility

You can request a return if:
✔ The item is unused, unworn, and in its original packaging with tags attached.
✔ The return request is made within [X] days of receiving the product.
✔ The product received is defective, damaged, or incorrect due to our error.

Items Not Eligible for Return:
❌ Lingerie, innerwear, and accessories (for hygiene reasons).
❌ Products purchased during sale events or clearance sales.
❌ Customized or personalized items.

2. Return Process
1. Request a Return: Email us at [Insert Email] or contact our support team within the return window with your order number, reason for return, and clear images (if applicable).
2. Approval & Pickup: Once approved, we will arrange a pickup or ask you to self-ship the product to our return address.
3. Quality Check: After receiving the item, we will inspect it for eligibility.
4. Refund/Exchange: If approved, we will process a refund or send a replacement as per your request.

3. Refund Policy
• Refund Mode: Refunds will be issued via the original payment method or as store credit (as per your preference).
• Processing Time: Refunds are processed within [X] business days after the returned item passes the quality check.
• Shipping Charges: Original shipping fees are non-refundable unless the return is due to our error.

4. Exchange Policy
• If you wish to exchange a product for a different size or color, please mention it in your return request.
• Exchanges are subject to product availability. If the requested item is out of stock, a refund will be issued.

5. Order Cancellation
• Orders can be canceled within [X] hours of placement.
• If the order has already been shipped, you may return it following our return policy.

6. Contact Us

For any return or refund inquiries, please reach out to us:

📩 Email: [ogtbaba3@gmail.com]

We appreciate your trust in OGTBaba and are here to ensure a smooth shopping experience for you!

Santosh Avate & Team
OGTBaba – Redefining Fashion for Girls!